Well that all depends.

If you have an elevator inspector that you frequently use, and one that’s tough on both the elevator maintenance company AND the building owner, then chances are your elevator equipment is in fairly decent working order. If, however, you’re not familiar with your inspector and you notice things that are visual to the riding public that are going unchecked (cracked buttons, burned out bulbs, phones not working, alarm bells not ringing, etc) and these things are not being revealed on an inspection report, then you may have cause for concern.

As reported in an earlier article, the responsibility of the elevators, with respect to safety, falls on the building owner. Get to know your inspector — particularly if they’re being hired by your elevator service company (not recommended). Take the initiative to ask questions if you have any. If you’re not sure what to ask, here are a few examples:

1.  What do you look for during your inspection?
2.  Is there anything I am responsible to correct?
3.  Is my maintenance company doing a good job?
4.  Is my elevator “ADA Compliant”?
5.  Is (insert specific elevator concern here) normal?
6.  Are all records up to date and on the premises?

Any reputable independent elevator inspector will be happy to address any concerns you have and should be checking in with you prior to arriving and leaving the premises. Take a look at the inspection report he/she provides you and compare that to any concerns you have, or any specific tenant complaints. Ultimately, if you really want to be sure your elevator is safe and in good working order, you’ll have to be a bit proactive.

After all, it IS your responsibility.